When, Where, Why

  • When asked why they shop online, 55% of consumers say they like the ability to find products online that they can't find offline, 48% cite that Web stores have no closing hours, and 47% feel that online shopping is faster than offline shopping.
    - Forrester Research

  • The web’s ability to easily locate products, especially niche items, is nearly 10 times more important to consumers than is price alone.
    - Internet Retailer

  • In Bestbuy.com online purchases that customers picked up in stores, 20% made additional purchases and 65% were new to Bestbuy.com.
    - Internet Retailer

  • Online sales were up 20.4% on a year to year basis, compared to 4.8% for total retailer sales over the same period.
    - US Commerce Dept.11/06
 

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