International Esthetics Cosmetics
& Spa Conference

Conference – October 28, 2005
 


For a copy of the presentation, please click here.

To submit a question to the Webcast panel please click here.

Topics:
Brand Preservation, Customer Acquisition, Service & Retention

Event Schedule:

Saturday
:
Brand Preservation
Learn how the brands in your salon and spa affect your company’s brand: The definition of a brand; How brand differs from image; How brand remains and image changes; The value of a brand; How different types of retailing and distribution affect brand; The influence can have on brand; How mass merchandisers, discounters and internet sellers other than the brand owner destroy brands; Preserving brand value and image on the internet.


Sunday:
Customer Acquisition, Service & Retention
Learn several steps to save the salon and spa environment

  • Cost of defection; value of retention
  • Cross channel consumer loyalty
  • Internet customer acquisition
  • Internet marketing through email, refer-a-friend, viral techniques, etc.
  • Using technology to cross-sell and up-sell
  • Customer relationship management
  • How eCommerce builds relationships and knowledge
  • Who should sell online and why

About the speaker:
Jeffrey K. Ehrmann - President & COO Reshare Corporation
An accomplished business executive, Jeff Ehrmann has substantial experience developing and leading successful distribution systems. Mr. Ehrmann has experience in a wide variety of business environments from start-up to Fortune 500 companies. While he is responsible for providing overall leadership to Reshare, his primary focus is on sales, development of the company’s proprietary sales team and building additional distribution channels including Value Added Resellers and Licensees. Jeff’s experience includes both domestic and international business development, making him instrumental in building Reshare into a global company.


About Reshare Corporation:
Reshare® is the leading Distribution Relationship Management
® (DRM) software and strategy company with the only patented channel management solution that enables manufacturers and brand owners to sell online directly to end users without circumventing valuable channel partners. With over 20 years of online experience across a multitude of industries, we offer software and strategies that resolve channel conflict, guarantee complete brand control and enhance relationships between all channel partners and end users. This translates to increased revenue, market share and profitability.